Privacy Policy and Data Protection

The responsible party for data processing is:
Nina Jares
Gerresheimer Straße 340
40721 Hilden
Germany
mail@ninajares.de

We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information on how we handle your data.​

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1. Access Data and Hosting

You can visit our website without providing any personal information. When you visit a website, the web server automatically stores a so-called server log file, which includes, for example, the name of the requested file, your IP address, the date and time of access, the transferred data volume, and the requesting provider (access data), documenting the retrieval. These access data are evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offerings. This serves the legitimate interests in the proper representation of our offerings in accordance with Art. 6 (1) lit. f GDPR. All access data will be processed as long as necessary for the purposes described above.

Hosting

The services for hosting and displaying the website are partially provided by our service providers in the context of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected through designated forms on this website will be processed on their servers. For questions regarding our service providers and the basis of our collaboration with them, please contact the contact options described in this privacy policy.

Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Israel, United Kingdom, USA.

The adequacy decision for the USA serves as the basis for third-country data transfer, provided the respective service provider is certified. Certification is in place.

Our service providers are based and/or use servers in these countries: Brazil, Mexico, India, Ukraine. No adequacy decision by the European Commission exists for these countries. Our cooperation with you is based on these guarantees: Standard Contractual Clauses of the European Union.

2. Data Processing for Contact and Customer Communication

Contacting Us

When you contact us, we collect personal data to process your inquiries in accordance with Art. 6 (1) lit. b GDPR if you voluntarily provide this data when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such because we need the data in these cases to process your contact request. The data collected can be seen in the respective input forms. After fully processing your inquiry, your data will be deleted unless you have explicitly consented to further use of your data in accordance with Art. 6 (1) lit. a GDPR or we reserve the right to further use the data as legally permitted and as described in this statement.

After completing your customer inquiry, your data will be restricted for further processing and deleted after the legal retention periods for tax and commercial law purposes according to Art. 6 (1) lit. c GDPR, unless you have explicitly consented to further use of your data in accordance with Art. 6 (1) lit. a GDPR or we reserve the right to further use the data as legally permitted and as described in this statement.

Therapeutic Services, Counseling, and Coaching

We process the data of our clients, prospects, and other contracting parties or business partners (collectively referred to as “clients”) in accordance with Art. 6 (1) lit. b) GDPR to provide our contractual or pre-contractual services. The data processed, the type, scope, and purpose, and the necessity of their processing are determined by the underlying contractual relationship. The processed data generally include client master data (e.g., name, address, etc.), contact data (e.g., email address, phone number, etc.), contract data (e.g., services provided, fees, contact persons’ names, etc.), and payment data (e.g., bank account information, payment history, etc.).

In the context of our services, we may also process special categories of data according to Art. 9 (1) GDPR, particularly health-related information about clients, potentially related to their sexual life or sexual orientation, ethnic origin, or religious or philosophical beliefs. For this, we obtain explicit consent from clients as necessary according to Art. 6 (1) lit. a, Art. 7, Art. 9 (2) lit. a GDPR, and process these special categories of data for health care purposes based on Art. 9 (2) lit h. GDPR, § 22 (1) No. 1 b. BDSG.

If necessary for contract fulfillment or by law, we may disclose or transmit client data in the context of communication with other professionals or third parties involved in contract fulfillment, such as billing offices or similar service providers, when it serves the provision of our services in accordance with Art. 6 (1) lit. b. GDPR, is required by law according to Art. 6 (1) lit. c. GDPR, serves our legitimate interests or those of the clients for efficient and cost-effective healthcare according to Art. 6 (1) lit. f. GDPR, or is necessary to protect vital interests of clients or another person under Art. 6 (1) lit. d. GDPR, or under an agreement according to Art. 6 (1) lit. a, Art. 7 GDPR.

Data deletion occurs when the data is no longer required for the fulfillment of contractual or legal obligations, with the necessity of data retention being reviewed every three years; otherwise, legal retention obligations apply.

Administration, Financial Accounting, Office Organization, Contact Management

We process data within the scope of administrative tasks, business organization, financial accounting, and compliance with legal obligations such as archiving. In doing so, we process the same data we use for providing our contractual services. The legal bases for processing are Art. 6 (1) lit. c. GDPR, Art. 6 (1) lit. f. GDPR. Customers, prospects, business partners, and website visitors are affected. The purpose and our legitimate interest in processing lie in business administration, financial accounting, office organization, data archiving, and tasks that serve the maintenance of our business activities, the performance of our tasks, and the provision of our services. Data deletion in relation to contractual services and communication follows the data retention periods specified in these processing activities.

We disclose or transmit data to the tax authorities, consultants such as tax advisors or auditors, as well as other fee offices and payment service providers.

Furthermore, based on our business interests, we store information on suppliers, event organizers, and other business partners, e.g., for later contact. These mostly business-related data are generally stored permanently.

​3. Advertising via E-mail

3.1 E-mail Newsletter with Registration and Newsletter Tracking
When you sign up for our newsletter, we use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent pursuant to Article 6(1) sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data according to Article 6(1) sentence 1 lit. a GDPR or we reserve the right to further data usage that is legally permitted, and we inform you about this in this declaration.

Please note that when sending the newsletter, we analyze your user behavior. To do so, we analyze how you interact with our newsletter by measuring, storing, and evaluating open rates and click rates for the purpose of designing future newsletter campaigns (“Newsletter Tracking”).

For this analysis, the sent e-mails contain pixel technologies (e.g., so-called web beacons, tracking pixels), which are stored on our website. For the analysis, we particularly link the following “newsletter data”:

  • The page from which the page was requested (so-called referrer URL),
  • The date and time of the request,
  • A description of the type of web browser used,
  • The IP address of the requesting computer,
  • The e-mail address,
  • The date and time of registration and confirmation,
  • And the pixel technologies with your e-mail address or IP address and, if applicable, an individual ID. Links included in the newsletter may also contain this ID.

If you do not wish to have newsletter tracking, you can unsubscribe from the newsletter at any time, as described above.

The information will be stored for as long as you are subscribed to the newsletter.

3.2 Newsletter Dispatch
The newsletter and the above-mentioned newsletter tracking may also be sent through our service providers as part of processing on our behalf. For questions regarding our service providers and the basis of our collaboration with them, please contact the contact option described in this privacy statement.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Israel, United Kingdom, USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in the following countries: Brazil, Mexico, India, Ukraine.
For these countries, no adequacy decision by the European Commission is available. Our collaboration with them is based on these guarantees: Standard Contractual Clauses of the European Union.

4. Cookies and Other Technologies

4.1 General Information
To make the visit to our website more attractive and to enable the use of certain features, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the browser session ends, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Privacy Protection on Devices
When using our online services, we use essential technologies to provide the explicitly requested telemedia service. Storing information on your device or accessing information already stored on your device does not require your consent.

For non-essential functions, storing information on your device or accessing information already stored on your device requires your consent. We would like to point out that if you do not give your consent, some parts of the website may not be fully usable. Any consents you have given will remain in effect until you adjust or reset the respective settings on your device.

Data Processing through Cookies and Other Technologies
We use technologies that are strictly necessary to use specific features of our website (e.g., preference settings of the website). These technologies collect and process information such as IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., preferences). This is done in the context of balancing legitimate interests, specifically to optimize the presentation of our services in accordance with Article 6(1)(f) of the GDPR.

We also use technologies to meet the legal obligations we are subject to (e.g., to document consents for processing your personal data) and for web analytics and online marketing. More information, including the legal basis for the data processing, can be found in the following sections of this privacy policy.

If you have consented to the use of technologies according to Article 6(1)(a) of the GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy.

4.2 Use of the Wix Consent Manager Tool to Manage Consents
On our website, we use the Wix Consent Manager tool to inform you about the cookies and other technologies we use and to collect, manage, and document your consent to the processing of your personal data through these technologies. This is necessary under Article 6(1)(c) of the GDPR to fulfill our legal obligation under Article 7(1) of the GDPR to demonstrate your consent to the processing of your personal data, which we are subject to. The Wix Consent Manager tool is provided by Wix.com Ltd., 40 Nemal St., Tel Aviv 6350671, Israel (“Wix”). After submitting your cookie declaration on our website, the Wix web server stores your IP address, the date and time of your declaration, browser information, language, and the URL from which the declaration was sent, as well as information about your consent behavior. Additionally, a cookie is used to store information about your consent behavior. Your data will be deleted after 365 days unless you have explicitly consented to further use of your data according to Article 6(1)(a) of the GDPR or we reserve the right to further use your data, which is legally permitted and described in this declaration.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Israel, United Kingdom, USA.

The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Brazil, Mexico, India, Ukraine.
For these countries, the European Commission has not issued an adequacy decision. Our cooperation with them is based on the following guarantees: Standard contractual clauses of the European Union.

5. Use of Cookies and Other Technologies for Web Analytics and Advertising Purposes

We use the following third-party cookies and other technologies on our website. Unless otherwise specified for each technology, this is based on your consent according to Article 6(1)(a) of the GDPR. Once the purpose is fulfilled and the technology’s use ends, the data collected in connection with it is deleted. You can withdraw your consent at any time with effect for the future. More information on your withdrawal options can be found in the “Cookies and Other Technologies” section. For further details, including the basis of our cooperation with each provider, please refer to the individual technologies. If you have questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

5.1 Use of Google Services
We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected through Google’s technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for each technology, data processing is based on an agreement between joint controllers under Article 26 of the GDPR. For more information about Google’s data processing, refer to Google’s privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA, for which the European Commission has determined an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, no adequacy decision of the European Commission is available. Our cooperation with them is based on Standard Contractual Clauses of the European Commission.

Google Analytics
For website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored through Google Analytics, and pseudonymous usage profiles are created. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server within the EU to derive location data and then immediately deleted before the traffic is forwarded for processing on other Google servers. Data processing occurs under a processing agreement with Google.

For optimized marketing of our website, we have activated data-sharing settings for “Google Products and Services.” This allows Google to access the data collected and processed by Google Analytics and use it to improve Google’s services. The data sharing with Google within these data-sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For optimized marketing of our website, we use the so-called User-ID feature. This function assigns a unique, permanent ID to your interaction data across one or more sessions on our online properties, allowing us to analyze your behavior across devices and sessions.

Through the extended feature of Google Analytics, Google Signals, cross-device tracking is enabled. If your internet-enabled devices are linked to your Google account and you have activated the “personalized advertising” setting in your Google account, Google can generate reports on your usage behavior (especially cross-device user numbers) even if you switch devices. No personal data is processed by us in this regard; we only receive statistics created based on Google Signals.

For web analytics and advertising purposes, Google’s DoubleClick cookie allows recognition of your browser when visiting other websites. Google will use this information to generate reports on website activities and provide additional services related to website usage.

If you do not give consent according to Article 6(1)(a) of the GDPR for the use of Google Analytics, no cookies will be stored or read on your device. The data processing described in the previous paragraphs will not take place. To fill gaps in web analysis through behavioral and conversion modeling, pings with data (user-agent, consent behavior, screen resolution, IP address) are sent to Google.

Google AdSense
Our website markets space for third-party ads via Google AdSense. These ads are displayed at various places on this website. The DoubleClick cookie enables the display of interest-based ads by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and automatically assigning a pseudonymous UserID, which is used to determine interests based on visits to this and other websites.

Google Ads
For advertising purposes in Google search results and on third-party websites, the Google Remarketing cookie is set when you visit our website. This allows interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) through a pseudonymous cookie ID, based on the pages you visited. Further data processing occurs only if you have enabled “personalized advertising” in your Google account. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

For website analysis and event tracking, we measure your subsequent usage behavior through Google Ads Conversion Tracking if you arrived at our website through a Google Ads ad. Cookies may be used, and data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or signing up for a newsletter) is collected, creating pseudonymous usage profiles.

If you do not consent according to Article 6(1)(a) of the GDPR for the use of Google Ads, no cookies will be stored or read on your device. The data processing described in the previous paragraphs will not take place. To fill gaps in web analysis through behavioral and conversion modeling, pings with data (user-agent, consent behavior, screen resolution, IP address, page URL, information on ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the country of origin.

Google reCAPTCHA
For the purpose of protecting our web forms from misuse and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and performs an analysis of your use of our website using a so-called JavaScript and cookies. Additionally, other cookies stored by Google services in your browser are evaluated. No personal data from the input fields of the respective form is read or stored.

Google Fonts
For consistent display of content on our website, the “Google Fonts” script code collects data (IP address, time of visit, device and browser information), which is transmitted to Google and processed by Google. We have no control over this subsequent data processing.

Google Tag Manager
Through the Google Tag Manager, we can manage various codes and services on our website. When implementing the individual tags, Google may process personal data (e.g., IP address, online identifiers such as cookies). The data processing is based on an agreement for data processing by Google.
Using the Google Tag Manager allows for the integration of various services/technologies.
If you do not wish to use specific tracking services and have therefore disabled them, the deactivation will apply to all affected tracking tags embedded via the Google Tag Manager.

YouTube Video Plugin
For embedding third-party content, the YouTube Video Plugin in the extended privacy mode we use collects data (IP address, time of visit, device and browser information), which is transmitted to Google and processed by Google, but only when you play a video.

5.2 Other Web Analytics and Online Marketing Service Providers

Use of Vimeo Video Plugin for Embedding Third-Party Content
For embedding third-party content, the Vimeo Video Plugin from Vimeo Inc., 330 West 34th Street, 5th Floor, New York 10011, USA (“Vimeo”) collects data (IP address, time of visit, device and browser information), which is transmitted to Vimeo and then processed by Vimeo. Data processing is based on an agreement between joint controllers according to Article 26 GDPR. The Vimeo Video Plugin automatically integrates Google Analytics. For web analysis purposes, Google Analytics collects data (IP address, time of visit, device and browser information, and information about your use of our website), which is automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies may be used for this. Google Analytics is an offering by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The data automatically collected by Google about your use of our website is typically transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. If you visit our website from the EU, your IP address is stored on a server located in the EU for location data extraction, and is immediately deleted before traffic is processed on other Google servers. We have no influence or access to the data processing by Vimeo, including the settings and results of Google Analytics.

Our service providers are located and/or use servers in countries outside the EU and EEA, for which the European Commission has determined an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, no adequacy decision has been made by the European Commission. Our cooperation with them is based on the Standard Contractual Clauses of the European Commission.

6. Social Media

Social Buttons from Instagram (by Meta)
We use social buttons from social networks on our website. These are simply embedded as HTML links into the page, so when you visit our website, no connection to the servers of the respective provider is made. When you click on one of the buttons, the respective social network’s website opens in a new window of your browser, where you can, for example, press the like or share button.

7. Contact Options and Your Rights

7.1 Your Rights
As a data subject, you have the following rights:

  • According to Article 15 GDPR, the right to request information about the personal data we process about you within the scope defined there;
  • According to Article 16 GDPR, the right to request the correction of incorrect or the completion of personal data stored by us without undue delay;
  • According to Article 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression and information; to fulfill a legal obligation; for reasons of public interest; or for the assertion, exercise, or defense of legal claims;
  • According to Article 18 GDPR, the right to request the restriction of the processing of your personal data, where the accuracy of the data is contested by you; the processing is unlawful, but you oppose the deletion; we no longer need the data, but you need them for the assertion, exercise, or defense of legal claims; or you have objected to the processing under Article 21 GDPR;
  • According to Article 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transfer to another controller;
  • According to Article 77 GDPR, the right to lodge a complaint with a supervisory authority. Usually, you can contact the supervisory authority at your usual place of residence, workplace, or our company headquarters.

Right of Objection
If we process your personal data based on the balancing of legitimate interests as explained above, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you have the right to object only if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is for the assertion, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

7.2 Contact Options
If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or to withdraw consents given or object to specific data processing, please contact us via the contact options described in this privacy statement.